I have ordered a wig for $96 supposed to be real human hair.The wig arrived 3 weeks later , it is synthetic hair , I have tried to comb it without any result, it looks HORRIBLE.

I cannot wear it or comb it, it looses packs of hair. .IT"S FREEZY AT THE END. I have tried to contact them without any success. AVOID THEM.

They never answered my emails .There is no phone number on the website , don t buy from them.I have tried to publish a review on their website but they don t publish it, all reviews are FAKES

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More Review Details

  • What I liked
      No items
  • What I disliked
    • Horrible customer service
    • Poor quality products

Reason of review:
Preferred solution:
Full refund
Monetary loss:
Product or service
Ewigsna Human Hair Wig
Review category
Health and Beauty
review #743285 by

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Jan 27 #1101836

I purchased two (2) wigs. When I received them they were not what I ordered in addition to being cheaply made.
1.) I contacted them via email at customerserviceforewigsna@gmail.com and explained that the wigs I received was not the wigs I ordered and that I was not even satisfied with the quality of the wigs and wish to return them for a full refund.
2.) I received an email from Martin Carter indicating to send him pictures and that he will check it out and make a solution for me.
3.) I wrote back indicating that I am not wasting my time on sending pictures and please provide a legit return address so that I can send them back and get my full refund.
4.) Martin Carter replied back that if I cannot show this problem clearly, the return is not available. (SCAM)
5.) I contacted Paypal and explained that I did not receive the wigs I ordered, in addition to that they were poor quality. I requested a refund but that they refused to give a legit address and that I wanted to file a claim against them. 6.) Paypal submitted the claim. They emailed me my claim number and information from the business in china. 7.) Eventually paypal got a return address for me to ship the wigs back and insturctions. This address was: Anhui Service Outsourcing Park Room 302, Building 3 Hefei Anhui Province, China 230000 You must get a tracking number so that PayPal can keep track of it. 8.) Paypal told me in order to speed the process, call them back when the package indicates it was
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